Email Templates

Create and manage email templates for notifications, confirmations, and newsletters

Email templates define reusable email content for notifications, audience confirmations, and newsletters. Templates use Handlebars syntax for dynamic variables.

Create Email Template

POST /v1/businesses/{businessId}/email-templates

SDK: sdk.emailTemplate.createEmailTemplate()

const template = await sdk.emailTemplate.createEmailTemplate({
key: 'order-confirmation',
subject: { en: 'Order #{{orderId}} confirmed' },
body: '<h1>Thank you!</h1><p>Your order #{{orderId}} has been confirmed.</p>',
fromName: 'My Store',
fromEmail: 'orders@mystore.com',
replyTo: 'support@mystore.com',
preheader: 'Your order is confirmed',
});

Parameters

Name	Type	Description
`key` required	`string`	Unique template identifier
`subject` optional	`Record<string, string>`	Localized subject lines (e.g. { en: '...', de: '...' })
`body` optional	`string`	HTML template body with Handlebars variables
`fromName` required	`string`	Sender display name
`fromEmail` required	`string`	Sender email address
`replyTo` optional	`string`	Reply-to email address
`preheader` optional	`string`	Email preheader text shown in inbox previews

Response

{
  "id": "tmpl_abc123",
  "key": "order-confirmation",
  "businessId": "biz_123",
  "subject": { "en": "Order #{{orderId}} confirmed" },
  "body": "<h1>Thank you!</h1><p>Your order #{{orderId}} has been confirmed.</p>",
  "fromName": "My Store",
  "fromEmail": "orders@mystore.com",
  "replyTo": "support@mystore.com",
  "preheader": "Your order is confirmed",
  "status": "ACTIVE",
  "createdAt": 1704067200,
  "updatedAt": 1704067200
}

Get Email Template

GET /v1/businesses/{businessId}/email-templates/{id}

SDK: sdk.emailTemplate.getEmailTemplate()

Retrieve a template by ID or by key.

// By ID
const template = await sdk.emailTemplate.getEmailTemplate({ id: 'tmpl_abc123' });

// By key
const template = await sdk.emailTemplate.getEmailTemplate({ key: 'order-confirmation' });

List Email Templates

GET /v1/businesses/{businessId}/email-templates

SDK: sdk.emailTemplate.getEmailTemplates()

const { items, cursor } = await sdk.emailTemplate.getEmailTemplates({
  query: 'order',
  status: 'active',
  limit: 20,
});

Parameters

Name	Type	Description
`query` optional	`string`	Search in template keys
`key` optional	`string`	Filter by exact key
`status` optional	`string`	Filter by status (ACTIVE, ARCHIVED)
`ids` optional	`string[]`	Filter by specific template IDs
`createdAtFrom` optional	`number`	Filter by creation date (start)
`createdAtTo` optional	`number`	Filter by creation date (end)
`limit` optional	`number`	Items per page
`cursor` optional	`string`	Pagination cursor
`sortField` optional	`string`	Sort field
`sortDirection` optional	`asc \| desc`	Sort direction

Update Email Template

PUT /v1/businesses/{businessId}/email-templates/{id}

SDK: sdk.emailTemplate.updateEmailTemplate()

await sdk.emailTemplate.updateEmailTemplate({
  id: 'tmpl_abc123',
  subject: { en: 'Your order is on its way!' },
  body: '<h1>Shipped!</h1><p>Track your order: {{trackingUrl}}</p>',
  status: 'ACTIVE',
});

Parameters

Name	Type	Description
`id` required	`string`	Template ID
`key` optional	`string`	New key
`subject` optional	`Record<string, string>`	Updated localized subjects
`body` optional	`string`	Updated HTML body
`fromName` optional	`string`	Updated sender name
`fromEmail` optional	`string`	Updated sender email
`replyTo` optional	`string`	Updated reply-to
`preheader` optional	`string`	Updated preheader
`status` optional	`ACTIVE \| ARCHIVED`	Template status

Delete Email Template

DELETE /v1/businesses/{businessId}/email-templates/{id}

SDK: sdk.emailTemplate.deleteEmailTemplate()

await sdk.emailTemplate.deleteEmailTemplate({ id: 'tmpl_abc123' });

Note

If an audience uses this template for double opt-in confirmation, the reference is automatically cleared and the audience falls back to single opt-in.

Template Variables

Templates use Handlebars syntax ({{variable}}). Available variables depend on the context:

Audience Confirmation

{{confirm_url}} — URL the subscriber clicks to confirm

Notification Trigger

Any custom variables you pass via sdk.notification.trigger():

await sdk.notification.trigger({
  channel: 'email',
  businessId: 'biz_123',
  emailTemplateId: 'tmpl_abc123',
  audienceId: 'aud_newsletter', // send to all subscribers
  vars: {
    title: 'Weekly Update',
    previewText: 'This week in tech...',
  },
});

Default Templates

Every new business is created with 7 default email templates:

Key	Purpose
`order-notification-business`	Order notification to business admin
`order-notification-customer`	Order confirmation to customer
`booking-notification-business`	Booking notification to business admin
`booking-notification-customer`	Booking confirmation to customer
`contact-notification-business`	Contact form submission to business admin
`subscription-confirm`	Audience double opt-in confirmation
`newsletter-template`	Newsletter email template